econova

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Privacy Policy

Effective Date: March 14, 2025
Website: https://theeconova.com
Email: [email protected]
Phone: 650.674.8104

Our Commitment to Privacy

Econova Technologies LLC (“Econova,” “we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal data. We collect and use your information only for legitimate business purposes in compliance with federal and state privacy laws, including:

  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • New York SHIELD Act
  • Texas Data Privacy and Security Act (TDPSA)
  • Florida Privacy Protection Act
  • Illinois Biometric Information Privacy Act (BIPA), if applicable
  • Children’s Online Privacy Protection Act (COPPA)
  • Federal Trade Commission (FTC) rules

Scope of This Policy

This Privacy Policy governs data collected via our website, communications, and services. It applies to all users and visitors of our platform and to personal information collected by us or by authorized third-party vendors.

Information We Collect

  • Personal Identifiers: Full name, phone number, email, business affiliation, and job title
  • Billing and Transaction Data: Payment details and service history
  • Location Data: Geolocation data when necessary for dispatch or service provision
  • Behavioral Data: Usage history, preferences, and feedback
  • Device & Technical Data: IP address, browser type, device ID, cookies, and metadata

How We Use Your Information

  • Deliver services and fulfill contractual obligations
  • Process payments and manage customer accounts
  • Improve our services and personalize your experience
  • Communicate updates, offers, and service-related notices
  • Comply with legal obligations and enforce our rights
  • Conduct security, fraud, and threat analysis

We do not use sensitive personal information for profiling or advertising without consent.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can control or disable cookies through:

  • Our Cookie Consent Banner on theeconova.com
  • Your browser settings
  • Global Privacy Control (GPC) signals, which we honor where legally required

Consent and Choice

We collect data with:

  • Explicit Consent – when signing up or submitting forms
  • Implied Consent – when you engage with our services
  • Opt-Out Options – for marketing or data sharing preferences

You may withdraw consent at any time by emailing [email protected].

Data Sharing and Disclosure

We do not sell your personal information. We only share data with:

  • Authorized service providers (e.g., CRM, analytics, hosting) under confidentiality agreements
  • Government or law enforcement agencies when legally required
  • Acquiring parties in the event of merger, acquisition, or asset transfer

You may opt out of any non-essential sharing via our cookie or privacy preferences tools.

Data Retention

We retain personal data only as long as necessary for:

  • Providing services
  • Legal and compliance purposes
  • Resolving disputes or enforcing rights

For data used in decision-making, we retain associated records for at least one year.

Your Privacy Rights

Depending on your state of residence, you have the right to:

  • Access personal data we collect about you
  • Delete your personal data (subject to legal exceptions)
  • Correct inaccurate or outdated information
  • Opt-out of sharing or sale of personal data
  • Limit use of sensitive personal information
  • Non-Discrimination – We will never penalize you for exercising your rights

To exercise any of the above rights, email [email protected] or call 650.674.8104. We may need to verify your identity.

Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect or store children’s personal data. If you believe a child has provided information, please contact us for immediate removal.

Security Measures

We employ robust security practices, including:

  • Data encryption (in transit and at rest)
  • Role-based access control
  • Regular system audits and penetration testing
  • Secure disposal of obsolete data
  • Staff training in data protection

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for their privacy practices. We encourage users to review third-party policies before disclosing information.

Accessibility Commitment

We strive to comply with WCAG 2.1 AA standards and make our digital services accessible to all. Contact us if you experience any accessibility barriers.

California’s “Shine the Light” Law

California residents may request information regarding the sharing of their data with third parties for direct marketing. Submit requests to [email protected].

Updates to This Policy

We may revise this policy to reflect changes in the law or our operations. Updated versions will be posted at https://theeconova.com with the “Last Updated” date.

Contact Us

For any questions, requests, or complaints, please contact our Privacy Officer:

Econova Technologies LLC
Email: [email protected]
Phone: 650.674.8104
Website: https://theeconova.com